How to Regain Access to Your Account Without Losing Data
Summary: This article provides guidance on regaining access to your account without losing your data.
Regaining Access to Your Account
If you are having trouble accessing your account, follow these steps to regain access while ensuring your data remains intact:
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Visit the Updated Portal:
- Access your account through the new link: https://portal.sisuhealth.co.uk/.
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Download the Latest App Version:
- If you are using the mobile app, ensure you have the latest version:
- For Android users, download from the Google Play Store.
- For iPhone users, download from the App Store.
- Note that the new app features a white background.
- If you are using the mobile app, ensure you have the latest version:
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Activate Your Account:
- Check your email for an activation email that has been sent to you. Follow the instructions in the email to activate your account.
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Access Your Data:
- Once your account is activated, you should be able to access all your previous health check results and data.
Conclusion
By following these steps, you can regain access to your account without losing any of your data. If you encounter any issues during this process, please reach out for further assistance.